Delete your HOLDE account

You can request deletion in the app or by email.

In the app

1. Open HOLDE and sign in.
2. Open More and find “Delete my account and data”.
3. Type DELETE, then choose “Delete my account and data”.

By email

Email hello@holde.au from the address on your account and ask to delete your HOLDE account and data. We may need to verify you own the account. Do not send your password.

What is deleted

Your account, cars, service records, receipt photos, documents, saved AI results, HOLDE API keys and connected-app access are removed. Connected apps lose access; copies you already exported or shared outside HOLDE are not removed from other people's devices.

Active HOLDE subscriptions are cancelled before account deletion. Deletion cannot be undone. You can use “Download my data” in More first.

What may be kept

Payment records required by law may be retained through Stripe for up to seven years, or longer if a legal obligation requires it. These records are kept for accounting and legal obligations, not to keep your HOLDE account active.

Deleted data may remain in limited backups until those backups expire. Email us if you need the retention period that applies to your request.